Legal
Terms & Conditions
Last updated: [LAST UPDATED DATE]
Quotes and estimates
All prices presented on this website, including linen calculator results and preset packages, are estimates based on the information provided. Final pricing is confirmed in writing before work begins and may change if the property condition, scope, or schedule differs from what was described.
Scheduling and access
Services are scheduled subject to availability. You are responsible for providing accurate access instructions and for ensuring the property is accessible at the scheduled time. Missed access or lockouts may result in a trip charge or rescheduling.
Cancellations and changes
Please notify us as early as possible about cancellations or schedule changes. Late cancellations may be subject to a fee, which will be communicated before it is applied.
Cleaning scope
Cleaning is performed to the agreed scope and checklist. Excessive soiling, biohazards, pest issues, construction debris, hoarding conditions, and damage remediation are outside standard scope and are quoted separately.
Linen orders
Linen prices are starting retail prices and exclude tax, delivery, installation, and special requests unless stated in a written quote. Product specifications and brands may vary with availability. Custom or bulk orders may require a deposit.
Maintenance and licensed work
Handyman work is performed within the limits allowed by Florida law. Work requiring a licensed contractor is performed or coordinated with properly licensed professionals. Any spending above your preauthorized amount requires your approval.
Satisfaction policy
If an in-scope item is missed on a completed service, report it within 24 hours with photos. We will review the report and return to correct in-scope items at no additional labor cost when scheduling allows. This is not an unconditional guarantee and does not cover damage, pre-existing conditions, or out-of-scope work.
Liability
We are not responsible for pre-existing damage, normal wear, items left by guests, or issues caused by third parties. Claims must be reported promptly so they can be documented and reviewed.
Payment
Payment terms are set out in your quote or service agreement. Late payments may pause scheduled services until the balance is resolved.
Changes to these terms
We may update these terms. The version in effect at the time your service is scheduled applies to that service.
Questions about these terms? Contact AMZ Hospitality at martinezraidar@gmail.com or +1 (689) 688-1215.